Physicians who are writing about their encounters with health IT systems have made some interesting observations on interface design problems in some of the proprietary systems out there.
Just scroll down to see some of the interface examples here. And people feel safer about a proprietary product vs an open source (like the VHA’s VistA) product? I’ll leave it to the interface designers here to post their critiques.
Just another aside, check out the “hold harmless clause” being foisted on potential purchasers of proprietary EHRs. Looks like the Docs are going to have to add another 6 months to their medical residencies so they can learn debugging methodologies.