Dubious moments in EHR design and contracting

Physicians who are writing about their encounters with health IT systems have made some interesting observations on interface design problems in some of the proprietary systems out there.

Just scroll down to see some of the interface examples here. And people feel safer about a proprietary product vs an open source (like the VHA’s VistA) product? I’ll leave it to the interface designers here to post their critiques.

Just another aside, check out the “hold harmless clause” being foisted on potential purchasers of proprietary EHRs. Looks like the Docs are going to have to add another 6 months to their medical residencies so they can learn debugging methodologies.

This entry was posted by on Thursday, March 26th, 2009 at 11:02 am and is filed under Health Care IT. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

One comment


Well, to be fair, there are some open source user interfaces which just suck, tho the worst offenders are usually attached to projects by-and-for-techs-only. But I don’t think I’ve ever see anything quite so dismal when the software consumer target was an end user. The only way those interfaces will be adopted is by force as no sane person would pay money voluntarily after seeing a demo with those screens. Jakob Neilsen Save Us!

March 26th, 2009 at 11:14 pm

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